Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst Epub Free

Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst [Kindle Edition]

Author: Dr. Rick Brinkman Dr. Rick Kirschner | Language: English | ISBN: B0085W9K5Q | Format: PDF, EPUB

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Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst Epub Free
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The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people!

Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.

Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you’re likely to experience today.

Learn how to get things done and get along when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to:

• Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needs
• Apply “take-charge” skills that turn conflict into cooperation by reducing the differences between people
• Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people

Whether you’re dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People YouCan’t Stand gives you the tools for bringing out the best in people at their worst.

Direct download links available for Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst Epub Free

• File Size: 3591 KB
• Print Length: 288 pages
• Simultaneous Device Usage: Up to 4 simultaneous devices, per publisher limits
• Publisher: McGraw-Hill; 3 edition (May 23, 2012)
• Sold by: Amazon Digital Services, Inc.
  
• Language: English
• ASIN: B0085W9K5Q
• Text-to-Speech: Enabled
• X-Ray:
  Not Enabled
• Lending: Not Enabled
• Amazon Best Sellers Rank: #67,058 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
  • #20
    in Kindle Store > Kindle eBooks > Business & Money > Management & Leadership > Negotiating
  • #75
    in Books > Business & Money > Management & Leadership > Negotiating
  • #96
    in Books > Self-Help > Relationships > Conflict Management
• #20
  in Kindle Store > Kindle eBooks > Business & Money > Management & Leadership > Negotiating
• #75
  in Books > Business & Money > Management & Leadership > Negotiating
• #96
  in Books > Self-Help > Relationships > Conflict Management

I was employed with a large Fortune 500 company at a time when the following tragedy occurred. On a beautiful early spring day, a recently-terminated higher-level employee, a young man only a few years out of college, strode into the cafeteria at lunchtime and fired a gun into the heads of his former supervisor and four other employees, killing three, then himself.

This type of scenario repeats in businesses, schools, shopping malls, even movie theaters and churches. There is an increasing need for understanding in this field accessible by the reader having no experience in behavioral science, a field which has virtually exploded in knowledge in the past two decades.

The book contains generic advice, and you may find some limited help in it for some specific kinds of situations. Much of what people usually seek help for will need to be found elsewhere. If you are dealing with persons who have genuine mental issues (there are more than a few around, and the nature and scope of the difficulty unknown), you will find no help here. If you are in a closer situation with the person, such as a family member, you will want to look elsewhere for advice.

I do not know the authors, but am sure they have good intentions. They are Naturopaths. Naturopathy is a type of healing for the body that avoids surgery and prescription drugs, using instead natural remedies.

Interacting with people, and particularly "difficult" ones, is in the domain of psychology. The authors do not refer to having any formal behavioral science background. In part, the book contains familiar errors that laypersons often make which are not reflective of a formal background. You will find no reviews or endorsement of the book by psychologists.

As the authors say, "Difficult people are a part of very person's life." They further point out that at times each of us are difficult people to someone else. For the most part we are all ill equipped to deal with difficult people. Most people could use some advice and guidance in 1) how to deal with difficult people and 2) how not to be a difficult person. "Dealing with People You Can't Stand" provides a wealth of advice and guidance we all can use in our business and personal lives.

Before jumping into specific tips and techniques for dealing with difficult people, the authors give a framework for understanding the various behaviors of people. They illustrate this by drawing an X and a Y axis and saying that people generally fall somewhere along the continuum of "get it done/get it right" on one axis and "get along/get approval" on the other.

Part 2 of the book deals with how to improve your communication skills. This section deals with resolving conflict, listening skills, speaking to be understood and how to change your attitude. So much of good communication depends on your attitude. Too often we fail to communicate our intentions and unfortunately the person we are communicating with often assumes/guesses incorrectly.

Once you have a clear understanding of the motives behind the different types of behavior, you can then understand and appreciate how the authors classify the different types of difficult people. They are: The Tank, Sniper, Know-it-all, Grenade, Think-they-know-it-all, Martyr, Maybe person, Yes person, Nothing person, No person, Whiner, Judge and the Meddler.

There is a chapter dealing with each type of difficult person. The authors go into great detail explaining how and why each type acts the way they do.

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