Figures and Exhibits.
Preface.
Acknowledgments for the Fourth Edition.
The Author.
Part One: Understanding the Dynamics of Strategic Planning.
1 Why Strategic Planning Is More Important Than Ever.
2 The Strategy Change Cycle: An Effective Strategic Planning Approach for Public and Nonprofit Organizations.
Part Two: Key Steps in Thinking and Acting Strategically.
3 Initiating and Agreeing on a Strategic Planning Process.
4 Clarifying Organizational Mandates and Mission.
5 Assessing the Environment to Identify Strengths and Weaknesses, Opportunities and Challenges.
6 Identifying Strategic Issues Facing the Organization.
7 Formulating and Adopting Strategies and Plans to Manage the Issues.
8 Establishing an Effective Organizational Vision for the Future.
9 Implementing Strategies and Plans Successfully.
10 Reassessing and Revising Strategies and Plans.
Part Three: Managing the Process and Getting Started with Strategic Planning.
11 Leadership Roles in Making Strategic Planning Work.
12 Getting Started with Strategic Planning.
Resources.
Resource A: A Guide to Stakeholder Identification and Analysis Techniques.
Resource B: Using the Web in the Strategic Planning Process.
Resource C: Developing a Livelihood Scheme that Links Aspirations, Distinctive Competencies, and Distinctive Assets.
Resource D: Using Action-Oriented Strategy Mapping to Identify Strategic Issues and Formulate Effective Strategies.
References.
Name Index.
Subject Index.