Verbal Judo: The Gentle Art of Persuasion [Kindle Edition] Author: George Thompson PhD | Language: English | ISBN:
B003YCOOJY | Format: PDF, EPUB
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Improve communication, resolve conflicts, and avoid the most common conversational disasters through simple, easily remembered strategies that deflect and redirect negative behaviour.
Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.
Books with free ebook downloads available Verbal Judo: The Gentle Art of Persuasion Epub Free
- File Size: 1381 KB
- Print Length: 228 pages
- Page Numbers Source ISBN: 0060577657
- Publisher: HarperCollins e-books; Reprint edition (October 12, 2010)
- Sold by: HarperCollins Publishers
- Language: English
- ASIN: B003YCOOJY
- Text-to-Speech: Enabled
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- Lending: Not Enabled
- Amazon Best Sellers Rank: #36,577 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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in Kindle Store > Kindle eBooks > Education & Reference > Words, Language & Grammar > Rhetoric - #23
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I first read this book about ten years ago. I then took a course by the same title at the police academy. Essentially, Dr. Thompson tries to take a few simple concepts and by simplifying them further, give police officers a way to de-escalate conflict. My first thought as a negotiator was that these concepts had been dumbed down too much, but I decided to give it a chance in the real world. For the most part, it works. Every time I used his techniques on a police scene, the situation was settled without force.
I believe that this book is a good starting point into the arena of active listening. The area that should be expanded on is the response... i.e. situational response based on more factors than a book can cover (personal experience, perception, urgency, etc...) vs. the patterned responses suggested in the book.
I recommend the book, but I would consider twice before taking the expensive follow-up seminars (unless of course - your department is paying for them :))
By Jay
VINE VOICE
I am a Sgt. with A State Corrections Agency and have used the technique(before I even finished the book) in the steps so clearly stated: 1)Act,2)Set it in Context,3)Present Options,4)Confirm,5)Act(last resort force). Staff even were suprised how I diffused a few intense situations. You do have to work at it and I would suggest making a list of situations or conversations you have been in, then follow the book. Eventually I think it will become second nature. I attended a 2 hour free seminar, posed a question and received a 100% clear answer to the situation. After the session the book was much clearer. I have since read the book and ordering copies for some of my staff. A must read for any law enforcement. The way the information is organized in the book I rate about a 4, but content (The 5 steps) gets a 5. Overall rating is closest to a 5. You must apply the information. The book is one of my top 10 keepers.
By T. Short
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